LILACH OZAN

4165 178^th Lane SE Apt# 203, Bellevue WA 98008

Cell 425 223-6726

Lilach_uzan@yahoo.com

 

EXPERIENCE

 

HEBREW DEVELOPER

Central Texas Collage                                     WA                                  2006-2008

·         Developed reading and listening lessons in Hebrew for the GLOSS project gloss.lingnet.org. Used Adobe Audition and proprietary software for design and development.

·         Translated broadcasts and articles from Hebrew into English for the lesson contents.

·         Coordinated with other team members for quality control and publishing

 

ADMINISTRATIVE ASSISTANT

Hillel Foundation at UW                                 WA                                  2006-2007

·         Responsible for managing donations and generating reports

·         Managed cash entries from Hillel programs such as classes, holiday service

·         In charge of the payroll process

 

INSURANCE ACCOUNT MANAGER

Agam Leaders, Insurance Agency Ltd.                        Israel                           2003 - 2004

• Managed 20 insurance accounts in the high-tech, legal and manufacturing industry
  • 1,000 insures
  • 3 million NIS ($1 million)/year annual budget
• Provided information to policyholders on their accrual/redemption value and alternative ways for redemption
• Calculated monthly company premium based on employee salaries
• Performed accurately checks on accumulated balance against planned charges

 

INSURANCE INTERN

Tamuz Consultants Ltd                                   Israel                           2003 - 2003

·         Verified insurance policies for adequacy and accuracy

·         Filed insurance policies

 

ASSISTANT to CLAIM ATTORNEY

Leumit L'atid (health insurance)                      Israel                          2000 – 2001   

·         Notified customers on approval or disapproval of claims

·         Supervised payment of approved claims

 

SENIOR CUSTOMER SERVICE REPRESENTATIVE

Leumit L'atid (health insurance)                      Israel                          1999 – 2000   

·         Pioneered a customer service program for internal and external customers

·         Trained employees on health policy and internal tools for claim management across the country, in personal and group settings

·         Recognized as company policy subject matter expert

 

EDUCATION

Netanya Academic College                          Israel                               2000-2003

Bachelor of Arts in Insurance Graduated with honors

 

Bellevue Community College                    WA                                  2005-    2006

Translation and Interpretation Program

 

TECHNICAL COMPETENCIES:

 

Computer Languages/Tools

MS Outlook MS Word Adobe Audition 1.0

MS Excel MS Power Point Adobe InDesign

Internet MS Digital Image Adobe Photoshop CS

 

Operating Systems

Microsoft Windows XP

 

HOBBIES

 

Photography - Lilachphotography.com                   

Partake in photography work exhibitions at Hillel Arts Festival and Art Walk in West Seattle.

 

VOLUNTEERING

 

Jewish Family Service                              WA                                      2006-2008

Jewish Film Festival                                 WA                                     2008