WE’RE BEING SWAMPED BY MACHINES. NOT EVERYBODY IS DROWNING.

We’re being taken over by the world of instant communication. The closer we get to people on electronic equipment, the further apart we drift. Walk into a coffee shop and search for a table. Half of them are already occupied by empty coffee cups and laptops. Some of the laptop society probably sit there all day thumping away. Never mind …

MAKING THE CUSTOMER SATISFIED

Stephen Leavitt runs a personalized business called WebAds. His Profile on Jobshuk is simple but straight to the point. "Provides Targeted and Optimized Advertising," it reads. Nothing more, nothing less. No flowery language, no fancy promises. So, when Stephen recently received the following letter from a satisfied customer, his judgment of under-statement seemed vindicated. After all, precious …