4 responses

  1. yoni67
    July 23, 2009

    Tamara, I only have a few minutes but I will write much more later. I am horrified to read this! It is a great post which shows, unfortunately how far people can sink! I am equally horified to see-unless I am misreading-that one of the site managers said that you had done something wrong? I am glad the two perpertrators got kicjed off the site, and I commend you for taking the action which brought it about. This was fraud, no dowubts in my mind!
    Yoni

    Reply

  2. tbentzur
    July 23, 2009

    Hi Yoni – feel like we know each other by now. 🙂

    The two perpetrators DID NOT get kicked off the site as of yet, they just had my information removed from their profiles. They’re still applying and getting assignments.

    About what I had done wrong; when I was not receiving feedback, or even dialog in the forum from the company, and while I had been asked to make my public profile private (whereas theirs were still publicly displaying my info) I was a bit naughty.

    I posted a job post and in the job description I outlined what had happened. It was removed and I was informed it was inappropriate.

    On the worst offender, I viewed his candidacy list and applied to every single one of the same jobs. Instead of my cover letter, I again stated the facts so that the potential buyer/client would not be duped by him. Again, I was informed this was inappropriate and that it “would not be tolerated, not matter the situation.” I’m not sure they have even received that much.

    Perhaps both of those actions were a bit childish, but have to say it sure made me feel good. I was contacted by two of the buyers.

    So, I am keeping quiet on the forum and not making waves. I’ve been duly chastised.

    I guess I can mark you into the column that says “Yes, it’s fraud”. I’m keeping track. So far, it’s unanimous!

    Reply

  3. yoni67
    July 24, 2009

    Tamara,
    Hi,
    I hope this letter finds you and your husband well. Firstly, I was thinking, you might want to be in contact with somebody named Asher Meir. He writes a weekly column in the Jerusalem Post Weekend Magazine on business ethics. He is also the Director of the Business Ethics Center of Jerusalem. I think he might find this a fascinating story and aside from your excellent blogging, he might be willing to take up the case and publicize it. his email is ethics-at-work@besr.org
    I must admit that I have read your posting three or four times now, and each time It makes me just a little bit angrier and frustrated. Aside from feeling your anger at what happened, it is just incredible how tastlessly and unprofessionally it was handled by those in charge at the site. I wish you well in bringing this to a successful conclusion, though the only success I can foresee would be having them banned from the site and for the site to institute a new policy regarding fraud and misrepresentation. Contact Asher, I think he might be able and willing to take up your case.
    Yoni

    Reply

  4. tbentzur
    July 24, 2009

    Hi Yoni,

    Thank you for the encouragement and advice. I am happy to report that last night I received my first official correspondence (to my private email, not my message center at the platform) from the head of customer service. She was very professional and apologetic about this incident.

    She said they are concerned about this type of behavior and are still dealing with it and share my concern about the slur it places on the integrity of the platform. They do have guidelines they are following so it has not been settled at this point, but that’s all I know right now.

    I have to say, even though I would still have written the blogs about what happened to make other people aware, and I am still going to keep researching to see if there are ways we can protect ourselves, if I had received this letter in the beginning instead of the way it was handled, I would have at least felt like the platform truly cared and was taking it seriously.

    The forum moderator who seemed to get her hackles up over my discussions could take a lesson from their Customer Service Manager. Maybe they should take some lessons before being allowed to handle touchy situations in the forum. She was very pointed in telling me it was not a discussion for the public forum, and yet she had no problem spelling out what I did against company policy (the bogus job post/applications so I could state the facts against one of the cloners).

    I’ll still keep you posted.

    Reply

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