Batya JerenbergContact information:02-999-6078 / 054-549-6078batyai100@013.net.il Professional Experience Writing and Translation, 1992-present* Wrote articles for local and American Jewish magazines.* Translated correspondence for Arad-based non-profit organization.* Translated manuscript of Three Generations of Hebrew Holocaust Poetry (working title), including translations of samples of poetry for Prof. Hanna Yaoz, Bar-Ilan University.* Abstracted, edited and translated various book chapters, articles and masters’ theses for university students in English literature, social work and psychology.Technical Writer, June 2007- January 2009* Outsourced to the Amdocs company to develop technical documentation and training materials for clients in the US, UK and Australia, consistently meeting tight deadlines.* Created user guides and online-help for an application that dealt with all aspects of a national Yellow Pages business.* Developed training curricula for Amdocs software products, including slide presentations, hands-on exercises and simulations. * Determined appropriate, user-friendly content from product’s functional specs, and design documents, interviews with subject matter experts, and use of the product.* Edited and proofread technical documentation and training resources created by fellow team members for standard style, consistency, clarity and accuracy.*Technical skills include: Word, Robo-help, PowerPoint, Captivate, Snag-It